FAQ

FAQ

All our rental prices are tax included.

Call us for last-minute rentals. While we cannot guarantee availability, we’ll do our best!

A bounce house can be set up in numerous places on your property.The ground should be relatively flat and free of debri .  We will anchor the bouncer with stakes or by hooking up 75lb sand bangs at each anchor point of the bounce house.Please advise us if you have a sprinkler system before we stake into ground.

Lesees are responsible for any damages that occur from improper usage or damage from neglect of proper supervision, of the Inflatable Units.  It is understood that normal wear and tear damage is a different subject and NOT the responsibility of the renter. If food, drink, toys, or other items have soiled or damaged the inside of the Bounce House, then a cleaning charge of not less than $25 will be charged. NO SILLY STRING IN BOUNCERS. If SILLY STRING is allowed to be used on or in an Inflatable Unit, permanent damage WILL occur to the inflatable unit and the renter will be responsible for up to 150% of the replacement cost of the inflatable unit.

Yes. Our units can be set up indoors. The height of the bounce house must be less than the height of the ceiling Any large gym or building will typical be suitable for our units.

We deliver and set up the unit at a prearranged time. Before and during setup we will discuss placement options for the unit, review the rental agreement, and go over any questions regarding safety, proper use, and any other topic you wish to discuss. If payment in full has not already been made, it will be due upon setup of the unit.

 Please feel free to either contact us by phone at 845.634.1452 or email at info@bounceshouserentals.com or by filling out a contact form on our homepage or contact us page.

This all depends size of the inflatable and child. Generally this can range from 4-10 kids at once who are equal in age and size.

Bounce N Jump Party Rentals has a first come first serve policy. Inflatable’s can be reserved weeks and even months in advance for holidays and graduation season. It is recommended that you book your reservation well in advance, with 6-8 weeks being a good time frame. However, we do offer and welcome last minute reservations due to our inventory.

We are able to set up in parks and outdoor events such as block parties and church functions. These outdoor events will require that we provide an attendant at an additional price due to State of New Jersey regulations.
Indoor facilities such as gyms, auditoriums, catering halls and YMCA’s etc., are also a great alternative providing that there is enough ceiling clearance.

Yes, We can provide attendants for your party needs at an additional cost of $20 an hour.

Our rental time period is ALL DAY RENTALS! We usually drop of before 10am till up to 8pm for pick up.

 Deliveries and set up of rented equipment in Rockland County NY is free and included in the final price of rental. An additional $25 fee will be charged to parties booked outside Rockland County to cover the cost of tolls and mileage on truck.

It is required that there are no pet droppings or sharp objects on the ground such as rocks or sticks that can puncture the inflatable. We also require that in-ground sprinkler systems be turned off and sprinkler heads be disengaged. The surface should be as flat as possible and there should be an electrical outlet within 100ft of the inflatable. We can provide a generator if needed with prior notice for an additional price.

Bounce N Jump Party Rentals provides FREE delivery and FREE set up to all bookings located in Rockland County NY. Orange, Westchester and Bergen County booking will be charged an additional $25 fee to cover tolls and additional mileage on truck.

Bounce N Jump Party Rentals provides our customer with great service and is fully insured for up to 2 million dolars and our employees are  trained and certified by the SIOTO .   We provide every customer with a copy of our liability insurance and SIOTO certificate to ensure you are renting from a safe and responsible company.  We clean our bouncy castle before and after every use to ensure a clean and safe experience for all our customers.

At Bounce N Jump Party Rentals safety is #1 priority. All our equipment is clean and well maintained. It will be necessary for an adult to be in direct supervision of bouncer at all times. By following basic rules all children will be safe and have a great time.

Bounce N Jump Party Rentals is fully insured and inspected/certified by the state of New York and New Jersey. Remember to make sure that the companies you are considering are insured, S.I.O.T.O trained as well as renting you a state certified inflatable.

Bounce N Jump Party Rentals reserves the right to cancel any event due to inclement weather, such as rain or wind speeds of 20 mph and above. If a cancellation due to inclement weather is made prior to set up, you will have the option of applying the deposit to a different date within 2 years of original booking date.
For cancellations other than inclement weather, we require a one week notice, and the deposit will be applied to a future rental and be valid for a 2 year period.

We require a credit card deposit of $50 upon reservation.If a cancellation due to inclement weather is made prior to set up, you will have the option of applying the deposit to a different date within 2 years of original booking date. For cancellations other than inclement weather, we require a one week notice, and the deposit will be applied to a future rental and be valid for a 2 year period. Balance payments must be paid to the driver before the inflatable is set up. We offer several payment options, such as payment by credit card, cash or check. A returned check fee of $35 will be charged for all returned checks.